Gym Trial Follow-Up Automation
Gym trial follow-up automation that contacts every new trial student automatically — before the class, right after, and over the following days — so no one falls through the cracks while you're on the mat.
What the trial follow-up workflow covers
- —Booking confirmation. The moment a trial class gets booked, an SMS and email go out with the time, location, and what to bring. Fewer no-shows before the class even happens.
- —Day-of reminder. An automatic reminder goes out the morning of the trial class. Students who might have forgotten show up instead of ghosting.
- —Post-trial follow-up. A few hours after the class, a follow-up message goes out asking how it went and pointing toward the next step — signing up, booking another class, or asking questions.
- —Multi-day follow-up window. If the trial student doesn't convert immediately, follow-up messages continue over the next several days. Most gyms give up after one message — MatFlow keeps going.
- —No manual work required. Every trial student who books gets the full follow-up automatically. You don't track names, send individual texts, or remember who came in last week.
- —Stops when they sign up. Once a trial converts to a paying member, the follow-up workflow stops. No awkward messages to people who are already in.
Built for gyms losing trials to no-shows and silence
Most trial classes are lost not because the person didn't like the gym, but because nobody followed up. They came in, had a good time, and then life got busy. The gym owner was coaching and didn't have time to send a personal message to every person who walked in. MatFlow handles every single follow-up automatically — the right message, at the right time, to every trial student.
Works for BJJ academies, MMA gyms, kickboxing, boxing, and Muay Thai schools. Deploys in under an hour. $1 first month.
Convert more trial classes into members
$1 first month. No setup fee. Deploy in under an hour.